Bombardier Business Aircraft has confirmed it is to continue its expansion of worldwide parts availability for its growing fleet of Learjet, Challenger and Global aircraft. As part of the company’s commitment to operators in the USA, Latin America and Asia, the company recently opened parts depots in Miami, Florida, and Tianjin, China.
To ensure that customers can benefit from both parts availability and maintenance support, the new parts depots in Miami and Tianjin are located near major airports, in addition to Bombardier Aircraft Service Centers in Fort Lauderdale and Tianjin.
Guillaume Landrivon, vice president for worldwide parts services, Bombardier, said, “Since March 2017, our customers have realized cost savings using the company’s new on-the-spot price-match guarantee in addition to benefitting from our two-year warranty.
“We’ve added thousands of parts to our network and can match the price of competitors. We want to be our customers’ first choice for maintenance by offering greater flexibility, more resources, and faster access to world-class maintenance support.”
The Bombardier parts services team includes 24/7 live support and a global network of 10 parts distribution sites that move nearly 70,000 aircraft parts monthly to support customers worldwide.
Jean-Christophe Gallagher, vice president and general manager for customer experience, added, “Our focus has been and continues to be on keeping our worldwide services network aligned with the needs of our customers in every region.
“With an increasing fleet of business jets, we’re continually expanding our network and services offerings to maximize the efficiency of our customers’ aircraft operations.”