Falcon, part of Alex Group Investment, is the first charter fleet operator to commit to multiple installations of the Gogo Galileo HDX system.
The mixed fleet operator has confirmed an initial purchase of five terminals for its Bombardier Global 5000 and Global Express aircraft as part of a strategic program to redefine the passengers’ onboard experience.
Based in Dubai, the Falcon deal also represents the first Gogo Galileo customer signing in the Middle Eastern region.
Falcon selected the compact, advanced antenna system to bring fast, reliable connectivity to the cabin.
Powered by the Eutelsat OneWeb constellation, it allows passengers to stay connected and productive throughout their flight to give an on-the-ground digital experience at altitude.
“Our clients expect more than just connectivity; they want streaming-speed internet that travels with them. Galileo HDX lets us exceed expectations and offers a unique onboard experience that sets Falcon apart,” said Aziz Turan, executive director Alex Jet.
“This brings us a competitive advantage in a dynamic global charter market and adds valuable operational advantages to our crew.”
Each aircraft will be upgraded with the Gogo Galileo half-duplex ESA and AVANCE SCS systems to deliver unlimited global access to calls, messaging, and high-speed internet.
Passengers can enjoy in-flight entertainment and interactive moving maps through Gogo Vision, while crews benefit from real-time flight data, live weather updates, and automatic system updates. To support operations around the clock, Falcon crews will also have access to 24/7 multilingual technical support.
“We are committed to meeting the needs of aircraft operators seeking genuine global coverage and are excited that we are working with Falcon to fulfill their customer demand for access to reliable enterprise-grade broadband globally,” said Dave Falberg, senior vice president EMEA APAC, Gogo.
“The antenna design adapts to the evolving connectivity landscape and simplifies management, ensuring Falcon will always be providing the latest streamlined connectivity experience to its passengers.”
