London Oxford upgrades operational management system


London Oxford Airport has adopted Centrik as its operational management system, helping the hub become an IS-BAH Stage II-accredited support operation.

The cloud-based operational management system makes it easy to evidence operational compliance to auditors and regulators. This was an important factor in London Oxford Airport securing the accreditation.

The airport – which handles more than 36,000 aircraft movements a year – has found the system has transformed its management by integrating every aspect of airport operations into a single real-time platform.

Dolores Sardina, compliance and standards manager at London Oxford Airport, said, “Centrik provides us with minute-by-minute management of safety, health and safety, quality, HR, GDP and environmental management systems – and it’s transformed our operations, because all these areas are now integrated into a single system.”

Centrik has simplified document control, process reporting, tracking and monitoring of all activities at the airport, including management of third-party suppliers and contractors.

The system also assists with operational compliance, thanks to its ability to integrate and interlink all findings, follow-ups and actions. This enables management to see everything that happens on-site and how it is being handled with just one click.

Based on the success of the system to date, Centrik is developing a new bespoke module for the airport, which will be designed to provide management of equipment maintenance.


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Kirstie joined the team in early 2017 and brings writing, communications and client experience with her. Now an assistant editor, she produces content for our magazines and websites. Away from the office, you will find her blogging on her lifestyle website or searching the internet for photos of sausage dogs.

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