Webmanuals adoption indicates increase in aviation digitization


Digital aviation document-management company Webmanuals has reported significant growth in the USA at the NBAA-BACE 2019 show.

The software company, which opened its first office in the USA in 2016 and supplies its document management software-as-a-service, has increased its customer base in North America by 17% so far this year.

The cloud-based software it provides manages compliance monitoring for regulations, including review and approval for manuals. The software was originally created for aviation in 2012 and is now used in several different sectors and has recently been updated to its eighth version.

Krister Genmark, director of operations Americas, Web Manuals, said, “The digitization of American business aviation has this year truly taken off. To increase our US-client base by almost a fifth proves that people are embracing the digital transformation.

Genmark attributed the growth to avionic upgrades taking place because of the incoming ADS-B mandate at the beginning of 2020, the growth in seat-sharing and charter booking apps as well as the growth of the availability of wifi, smartphones and tablets on aircraft and in airports.

“The industry knows it needs to digitize – to stay ahead and stay compliant you need the latest technology,” said Genmark. “Our users don’t have to spend time editing multiple changes in many documents using Microsoft applications. That document might be a flight or safety ops manual for example, a corporate flight document or a safety management system for IS-BAH.

According to Genmark, adoption of the software can result in time-savings of up to 80% in documentation handling. “For example we had a mid-sized charter operator with a fleet of 12 aircraft that would usually take four days in a conference room to update its ground operations manual. Now they do it with our software in four hours.”

“The software’s development is user-driven – we involve the aviation community directly so we can learn what it is they need from it. The latest update is a significant rebuilding of the foundations of the software, preparing it for future changes.”

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Ben has worked all of his career as a journalist and now editor, covering almost all aspects of technology, engineering and industry. In the last 20 years he has written on subjects from nuclear submarines and autonomous cars to future design and manufacturing technologies and commercial aviation. Latterly editor of a leading engineering magazine, he brings an eye for a great story and lots of experience to the team.

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