Harrods Aviation launches automated check-in at its London FBOs

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Harrods Aviation has launched a new automated check-in system for its VIP and group charter flights at its London Luton and London Stansted FBOs.

The flexible (eDCS) system was created by London-based Flight Solutions, and will help improve efficiency by speeding up passenger and ground handling. This will be achieved through the fast capture of passport or other identity documents, automated generation of flight manifest and the issuing of baggage tags for tracking and baggage reconciliation.

Kerry Besgrove, operations director at Harrods Aviation, said, “The eDCS solution is a simple but effective, off the shelf solution which is great for support out on the ramp too, enabling ground handlers to quickly deal with any bag changes required. It is competitively priced, fit for purpose and tried and proven, which is why we chose it.”

Paul Secker, founder and CEO of Flight Solutions, added, “We’re delighted to be expanding our business aviation activity with the prestigious and busy Harrods Aviation’s FBOs at Luton and Stansted. Our technology will help them to be more efficient and give them time to focus on what they are so skilled at – excellent customer service.”

The company’s solutions have been operational at TAG Farnborough Airport for three years and since 2012 at the Inflite Jet Centre at London Stansted.

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Kirstie joined the team in early 2017 and brings writing, communications and client experience with her. Now an assistant editor, she produces content for our magazines and websites. Away from the office, you will find her blogging on her lifestyle website or searching the internet for photos of sausage dogs.

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