Author: Kirstie Pickering

Kirstie worked full-time on Business Airport International for over two years and is now a freelance journalist. Away from her writing commitments, you will find her blogging on her lifestyle website or training for her next charity run.

Ron Jackson and John Enticknap of Aviation Business Strategies Group explain why things are looking up for FBOs in 2015 and how customer service will be the real differentiator

Following the news that Marshall Aviation Services will open its first FBO at Birmingham Airport in February, James Dillon-Godfray, vice president of business development, talks about the expansion plans and how to provide a successful service