Pentastar Aviation been rated among the top tier of FBOs in the Western Hemisphere for both safety and service excellence, according to Aviation International News’s (AIN) 2016 Survey of FBO Services.
“Our outstanding ranking is a reflection of our vision to deliver world-class service,” said Greg Schmidt, president and CEO, Pentastar Aviation. “We continue to increase our market share on a highly competitive field and our commitment to deliver an industry-leading customer remains unwavering. This honor is a testament to our hardworking team.”
Unlike previous surveys, which used data applicable to the previous year only, the 2016 iteration used an aggregate of ranking data spanning December 2013 to the present to set the stage for the future Survey of FBO Services, which will allow survey respondents to provide feedback on FBOs throughout the year, not just during a designated survey window.
AIN believes “this new survey format provides both a more compelling way for business aircraft operators to make their preferences known and a more relevant assessment of service providers.”