Dassault Aircraft Service (DAS), Dassault’s company-owned service center network for the Americas, has promoted Remy St-Martin to senior vice president and chief operating office.
St-Martin most recently served as vice president and general manager of DAS Little Rock, Arkansas. He will report to Geoff Chick, senior vice president, customer service, at Dassault Falcon Jet.
Commenting on the appointment, Chick said, “Remy’s extensive customer service background makes him the ideal leader to further improve the efficiency, service quality and close customer relationship that characterize Dassault factory-owned service center operations. His easy going manner, can-do attitude and long time Falcon expertise will be definite assets in his new role.”
St-Martin will be responsible for leading the DAS management team, defining strategic, operational and financial objectives to enhance the Falcon customer experience and meet new company goals.
He joined Dassault Falcon Jet in 2013 as senior director, customer experience, before moving on to join the DAS organization. Prior to that, the aviation veteran served in several positions at Discovery Air Technical Services in Canada, most recently as president. He has also held a variety of customer service responsibilities with other business aviation companies and served with the Canadian Armed Forces.